It’s not that simple to get to a stunning final product-you need to respect the process Jared laughs: “We called it the Frankenstein box!” Dave came by personally to take a look and we spent an entire week reassembling the part with glue and Bondo so there was no sign it was ever broken.” “So Fictiv and I got together and took care of it: Fictiv handled the customer service end of things, telling the customer what happened and that we were handling it. “But when we got it back, the box must have been dropped, because the part was broken in multiple pieces. Moddler then sent the printed part to the customer to make sure everything was to their satisfaction, and the customer sent it back to Moddler for finishing. We put in registration keys on the part to align it.” It was so big we had to cut the digital model up into pieces and reassembled it after printing. “They were doing a video and the part was really big. “A month ago we had a job come from Fictiv for a Kickstarter campaign,” recounts Jared. Of course, that’s what every company tells all of its customers, right? But Moddler’s dead serious. So every project that comes through our doors is our number one project.” “We treat everyone the same, no matter how small the job is,” says Jared, “because in the end, reviews and word of mouth are critical-and these days even one person’s opinion can impact your brand. The Moddler difference lies in a contradiction: the company sees no difference among its customers. (We get into those microns, below.)All Moddler Customers Are Created Equal Not a micron of support material to be seen anywhere. But beyond the ultra fine detail, Moddler’s not done with a part until it looks like work of art. That’s less than a human hair, which measures 40-50 microns. One look at the company’s portfolio makes clear the difference between desktop printers and Moddler’s machines, which print layers 16 microns thick. The company has printed models for well-known films such as Thor, Oblivion, Men In Black 3, and “others we’re not allowed to talk about because they’re not out yet,” grins Jared. Moddler’s clients include individual artists and entrepreneurs but also architecture firms, toy companies, and big-name movie studios. We do high-end 3D printing for individual entrepreneurs as well as large companies.” In a word-in Jared’s words to be precise, “Moddler exists to produce the best 3D-printed parts you can find. “Back then we were the only company in the Bay Area doing high quality printing,” says Jared. He ended up buying one of the most expensive machines at the time: the quarter-million-dollar Objet Eden500V printer.Īnd that is how the Moddler brand-and the Moddler experience-started: with an insane attention to detail, service, and quality right out of the gate. Eight years ago, Moddler’s founder John Vegher researched and worked with numerous 3D printing technologies in his exhaustive quest to identify the best printers on the market in terms of quality and viability. But perhaps in no industry is that more true than in the 3D printing sector. You can’t expect top quality results with a substandard tool-in any industry. In this Spotlight, we sit down with Jared Murnan, Operations Manager at Moddler, to chat about the tips and techniques that make Moddler one of the best. After working together for 8 months, we decided to partner more closely with Moddler to pair their top-notch quality with Fictiv’s streamlined hardware development platform to give customers access to the best quality parts, even faster. Moddler’s focus on producing the highest quality parts for their customers, regardless of their size or celebrity, has long inspired us at Fictiv. Founded by vfx veteran and Emmy Award winner John Vegher, the company enjoys a glittering line-up of clients and a solid reputation for quality, care, and customer service. Moddler is widely known as one of the top boutique 3D print shops in the Bay Area.
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